Legal

Terms & Conditions

Please review the following terms governing the use of our website and cleaning services.

Introduction

Welcome to The King of Cleaning. By accessing our website, requesting a quote, scheduling service, or using our cleaning services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

Service Agreement

By booking a cleaning service, you agree to provide accurate information regarding the property, service requirements, and scheduling needs. The King of Cleaning reserves the right to modify, decline, or discontinue service if information provided is inaccurate or if conditions differ significantly from those originally disclosed.

Quotes & Pricing

All quotes are estimates based on information provided by the customer.

Final pricing may vary based on:

  • Property condition
  • Square footage
  • Accessibility
  • Additional service requests
  • Excessive buildup, clutter, debris, or cleaning requirements not disclosed during the estimate process

Any pricing adjustments will be discussed before additional work is performed.

Payments

Payment is due upon completion of service unless otherwise agreed in writing.

Accepted payment methods may include cash, credit card, debit card, Zelle, Venmo, Cash App, or other approved payment methods.

Late payments may be subject to additional fees.

Deposits

Certain services may require a deposit to secure a booking. Deposits are applied toward the final invoice unless otherwise stated.

Scheduling & Cancellations

We understand that plans can change.

Customers are asked to provide at least 24 hours notice for cancellations or rescheduling requests.

Appointments canceled with insufficient notice may be subject to a cancellation fee.

Property Access

Customers are responsible for providing safe and timely access to the property.

If service cannot be performed due to lack of access, locked doors, security restrictions, utility interruptions, or other access-related issues, a lockout fee or cancellation fee may apply.

Customer Responsibilities

Customers agree to:

  • Provide accurate service information
  • Secure valuables and personal items
  • Secure pets during service when necessary
  • Notify us of any special instructions or concerns before service begins

Safe Working Conditions

The King of Cleaning reserves the right to refuse, postpone, or discontinue service if conditions are considered unsafe, hazardous, unsanitary, or present a risk to health, safety, or property.

Satisfaction Policy

Customer satisfaction is important to us.

If you believe an area included within the agreed scope of work was missed or not cleaned properly, please notify us within 24 hours of service completion.

We will make reasonable efforts to address legitimate service concerns.

Liability

While every effort is made to provide exceptional service, The King of Cleaning is not responsible for:

  • Pre-existing damage
  • Wear and tear
  • Existing stains
  • Mold or mildew
  • Rust or corrosion
  • Discoloration
  • Loose fixtures
  • Improperly installed materials
  • Manufacturer defects

Customers should notify us of any known issues before service begins.

Photos & Marketing

With customer permission, before-and-after photos may be taken for quality assurance, training, website content, social media, and marketing purposes.

No personal information, private details, or identifying information will be published without consent.

Website Use

All content, logos, branding, text, graphics, and images displayed on this website are the property of The King of Cleaning and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

To the maximum extent permitted by law, The King of Cleaning shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services.

Changes to Terms

The King of Cleaning reserves the right to update these Terms & Conditions at any time.

Changes will become effective immediately upon posting to this website.

Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of Texas.

Any disputes arising from our services or website shall be resolved in the appropriate courts located within Texas.

Contact Information

The King of Cleaning
📞 English: (214) 900-4185
📞 Español: (945) 244-9654
📍 Dallas–Fort Worth, Texas

By using our website, requesting a quote, scheduling service, or using our cleaning services, you acknowledge and agree to these Terms & Conditions.

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